Consumer protection information from the Federal Trade Commission. Covers a wide range of topics, including money and credit; homes and mortgages; health and fitness; jobs and making money; and privacy, identity and online security. Special sections include scam alerts and information specifically for older adults and military families. Also available in Spanish.
The federal government's one-stop resource for identity theft victims. The site provides streamlined checklists and sample letters to guide you through the recovery process.
Virginia Office of the Attorney General — Identity Theft
Virginia-specific information and resources. Provided by the Office of the Attorney General of Virginia.
Insurance Company Ratings
A.M. Best Company is a publisher of authoritative information about the insurance industry. Their website provides ratings and profiles of thousands of insurance companies. (Note: Free registration is required.) The site also includes useful resources such as a glossary of insurance terms and a guide to types of insurance.
Stay Safe Online
Learn how to protect yourself, your family and your devices with these tips and resources. Provided by the National Cyber Security Alliance.
Fairfax County Consumer Affairs Branch
File a complaint against a business or landlord, research the complaint histories of companies before engaging in business with them, search the laws protecting consumers or affecting tenants and landlords, and more. Provided by the Department of Cable and Consumer Services.
Filing a Consumer Complaint
The federal government describes the steps to take to file a complaint and resolve consumer problems. Includes links to help with specific types of complaints and a complaint letter wizard.
FTC Complaint Assistant
The Federal Trade Commission's Complaint Assistant will guide you though the process of registering a complaint online with the FTC. According to a statement on the Web page, "The FTC cannot resolve individual complaints, but we can provide information about what next steps to take. Also available in Spanish.
Check Out a Business or Charity: Council of Better Business Bureaus
Search for a BBB report on a given company.
Complaint History Lookup: Fairfax County Department of Cable and Consumer Services
Search by a company's name to see if any complaints have been filed against them.
License Lookup and Disciplinary Actions Search: Virginia Department of Professional and Occupational Regulation
Virginia regulates a variety of occupations and professions. You can search by name or zip code to find out if a company or individual is licensed or to view information on disciplinary actions.
Virginia State Corporation Commission
The SCC regulates certain businesses and industries in Virginia. Perform a Business Entity search to find information on corporations, limited liability companies, limited partnerships and business trusts. Information may include business type, status, date of formation, registered agent, principal office and officers/directors.
Research new and used car and truck reviews, specifications, options and prices.
Common Sense Media
Media and technology reviews to help you find age-appropriate movies, books, apps, TV shows, video games, websites and music.
Analyzes reviews of products in more than 300 categories, and presents detailed reports on top-rated brands along with buying guides of recommended product features and useful tips.
Find new and used vehicle prices and values for cars, classic cars, motorcycles, boats and recreational vehicles; or research and compare new and used cars.
One-stop shopping for information on U.S. Government recalls of motor vehicles, boats, food, medicine, cosmetics and other consumer products.