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Subject-specific online resources, recommended websites and more.

Consumer Information

Good Starting Points

See also Consumer Finance, Finding Legal Services, Health and Medicine and Online Consumer Resources.

  • Charitable Giving

    • Before Giving to a Charity
      The Federal Trade Commission offers suggestions on how to determine whether or not a charity is legitimate and how your donation might be used. Includes links to organizations that rate charities.
    • Tax Exempt Organization Search
      Search this IRS database for organizations that are eligible to receive tax-deductible charitable contributions.
  • Consumer Information
    Consumer protection information from the Federal Trade Commission. Covers a wide range of topics, including money and credit; homes and mortgages; health and fitness; jobs and making money; and privacy, identity and online security. Special sections include scam alerts and information specifically for older adults and military families. Also available in Spanish.

  • Identity Theft
  • Insurance Company Ratings
    A.M. Best Company is a publisher of authoritative information about the insurance industry. Their website provides ratings and profiles of thousands of insurance companies. (Note: Free registration is required.) The site also includes useful resources such as a glossary of insurance terms and a guide to types of insurance.

  • Stay Safe Online
    Learn how to protect yourself, your family and your devices with these tips and resources. Provided by the National Cyber Security Alliance.

Consumer Complaints

  • Fairfax County Consumer Affairs Branch
    File a complaint against a business or landlord, research the complaint histories of companies before engaging in business with them, search the laws protecting consumers or affecting tenants and landlords, and more. Provided by the Department of Cable and Consumer Services.

  • Filing a Consumer Complaint
    The federal government describes the steps to take to file a complaint and resolve consumer problems. Includes links to help with specific types of complaints and a complaint letter wizard.

  • FTC Complaint Assistant
    The Federal Trade Commission's Complaint Assistant will guide you though the process of registering a complaint online with the FTC. According to a statement on the Web page, "The FTC cannot resolve individual complaints, but we can provide information about what next steps to take. Also available in Spanish.

  • Virginia Office of the Attorney General — Consumer Protection
    This office helps to identify the state or federal agency to which you should direct a complaint, and provides complaint forms for Virginia-related issues.

Investigate a Business


    Research new and used car and truck reviews, specifications, options and prices.

  • Common Sense Media
    Media and technology reviews to help you find age-appropriate movies, books, apps, TV shows, video games, websites and music.

  • ConsumerSearch
    Analyzes reviews of products in more than 300 categories, and presents detailed reports on top-rated brands along with buying guides of recommended product features and useful tips.

  • Kelley Blue Book
    Find new car prices and used vehicle values for cars, trucks, motorcycles, watercraft and snowmobiles.

    One-stop shopping for information on U.S. Government recalls of motor vehicles, boats, food, medicine, cosmetics and other consumer products.

Online Consumer Resources

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