Skip to main content
Fairfax County logo

Memory Depot

Digitize Your Memories

Epson Scanner

Introduction to Epson Scanner

Epson 12000XL

The Epson 12000XL Scanner is a professional quality scanner that allows you to scan and save digital copies of slides, photographs, negatives and archival documents. There are film guides available for your slides and negatives; multiple original photographs can be placed on the glass to be scanned at once.

Please handle the film guides for slides and negatives with care as they can easily crack making them unusable in the future. Handle the removable white reflective document mat carefully so that it is not damaged. Please ask staff for the document mat, film guides and any other scanning equipment that you need when you arrive. Further details on using this scanner can be found under the Scanner Care Tab. Please read the instructions carefully before proceeding to use the Epson 12000XL scanner.

Click on the appropriate tab above to find instructions for using the Epson 12000XL scanner by type of item to be scanned.

Photographs

Log on to the computer following the instructions under Getting Started!


Instructions for Scanning Photographs

  1. Connect your external hard drive or other storage device to the computer using the USB slots.
  2. Make sure the scanner power is ON. The light will be green. 
  3. Gently lift the lid to the scanning bed. Make sure the white reflective document mat is in place (no glass will be visible in the lid). If the mat is not in place, ask a staff member for the document mat; the staff member will place the mat in the lid of the scanner for you. Once the document mat is in place and before lowering the scanner lid to the glass, make sure the long black transparency guide along the upper edge of the glass has been removed so that the scanner lid is flat when it meets the scanner glass; please give the transparency guide to a staff member.
  4. Make sure the glass in the scanner bed is completely clean and free of dust. Please see the Scanner Care Tab to read instructions on cleaning both the scanner and your photographs before proceeding any further.
  5. Place your original photos face down on the glass. When you place multiple photos on the scanner glass, leave a gap of about 3/4" between the photos so that the scanner will read the photos as multiple images. Also make sure that they are within the alignment marks or you might find that the edges of the scanned images have been cut off; if this happens, move the originals inward slightly away from the edge of the scanner glass. Close the lid gently so that your originals don't move.
  6. Double click on the Epson Scan 2 icon on the desktop.
  7. After the scanning software opens, Click the drop-down arrow next to Scan Settings and select Photograph.
  8. Select Photo Mode from the Mode list.
  9. The fields under Main Settings will fill in with default selections. (More information on these settings can be found under the Settings Details Tab.) You will see under Main Settings that the Document Source is the Scanner Glass and the Document Type is Reflective. Leave the default Image type as 24-bit Color (or switch to Black & White if appropriate!) and set the Resolution between 300 and 600 dpi. See the Recommendations Tab for choosing the best dpi to suit your needs.
  10. Below the white Main Settings box, choose your preferences for the following:
    Image Format - for photographs, it is recommended that you save an image as a JPG. See the Recommendations Tab for more details.
    File Name - click on the drop-down arrow next to File Name, then click on Settings. You can choose to assign the image names by date and/or by number. Your starting file number can be any number you want.
    Save Folder - the default is set for the Pictures folder on the C: drive. To save your scans directly to your device, click Folder, then Select at the bottom of the drop-down menu; select the appropriate drive, E: drive, F: drive, etc. If you don't select a different drive at this time, you can copy the files to your device from the C: Drive after you finish scanning.
    NOTE: Digital images degrade with every subsequent save when changes are made to an image. Several photo forums recommend scanning your images without making advanced setting changes. Consider waiting to make any changes to your scanned images with a photo editing software so as to retain the best possible initial images. Keep in mind the Memory Depot does not have additional photo editing software available. If you still wish to make any changes to the Advanced Settings now, please see the Settings Details Tab for a list of options available to you.
  11. Epson Scan 2 has a feature that will automatically orient your images so that they scan right-side-up. It won’t catch and rotate every image, but it saves a good deal of time to select this option before clicking Preview! Click on Thumbnail Options and then Click the drop-down arrow next to Auto Photo Orientation and select On.
  12. Click Preview. The previewed images should display as Thumbnails, also known as frames. If there is no check in the box next to Thumbnail, click in the box to run the preview scan so that the images will scan individually. A cautionary popup box asks, "Do you want to continue?" Click Yes and the Preview Scan should automatically begin.
    NOTE: If multiple images are clumped together in a single frame, the photos are too close to each other on the scanner glass. Carefully open the scanner lid and put a little more space between your photos. Click Preview again to make sure the thumbnails are scanning correctly.
    NOTE: The Scan Settings drop-down menu that you changed to Photographs reverts to "Not Selected" but the scanner is still set to scan photos.
  13. Since the photographs appear as individual images when Thumbnail is checked, you can remove any images for photos you do not wish to scan without physically removing the photographs from the scanner bed. Hover the cursor's arrow over an image, click the X that appears in the upper corner on any individual thumbnail (frame) and that photo's previewed image will be removed from view; it will not be scanned.
    • If the Auto Photo Orientation function does not rotate all of the images, you can rotate those photos individually before the final scan. Click on an image you want to turn and then click on the shortcut for Rotate in the icons on the left side of the preview screen. Your image will rotate 90° every time you click the icon. Repeat as desired for any other images in the preview screen.
  14. Click Scan when you are satisfied with the images as they appear in the preview screen. The scanning process could take several minutes depending on your chosen dpi, any selected advanced settings and the number of scanned photos.
    • Do you want to capture only a part of your image? Uncheck the Thumbnail box. You can now click and drag on the image to create a box of dashes around the desired area, say a person's face. That area within the framed box (called a marquee) becomes an image that will be scanned and not the whole photograph. You can create multiple marquees within a single image. Click and drag again to create another marquee in the Preview window. Hover over and click the Select All icon before you click Scan to be sure that you scan and save all of the marquees.
  15. A Complete message will appear when the scan is finished. Congratulations!
  16. If, after reviewing the saved image files that are on your device, you are unhappy with the scans, you can make any desired adjustments and run the scan again. For example, you might choose to scan using a higher dpi.
  17. To scan your next batch of images, carefully remove the first batch of photos from the glass and replace them with your next photos. (Open the scanner lid slowly or you may find that your photos will scatter to the wind!
    • Even if you want to use the same settings as the first batch, run a quick Preview scan to be sure any multiple images are being read individually and then click Scan
    • If you click the icon with the X in the upper right-hand corner of the preview screen, it will not change your settings, but it will clear the preview screen of the images from your last scan. Return to step 7 above or follow the instructions for Slides, Negatives or Documents on their corresponding Tabs.
  18. NO files are kept on this computer after your session ends and you are logged off of the computer. Make sure your image files are saved to your device before you log off!
  19. Please let a staff member know that you have finished scanning your photos so that the scanner can be prepared for the next customer.

Remember to take your originals with you when you leave - check the scanner glass and the area around you! Close the Epson Scan 2 window on the computer and then power down the scanner. Log off of the computer by clicking on the image of the clock on the taskbar at the bottom of the screen.

TIP: A user tip says that your photos will be read in the following number order when you are saving your images!

Slides

Log on to the computer following the instructions under Getting Started!

Instructions for Scanning Slides

  1. Connect your external hard drive or other storage device to the computer using the USB slots.
  2. Make sure the scanner power is ON. The light will be green.
  3. Before scanning slides, the white reflective document mat needs to be removed from the inside of the scanner lid. The resulting transparency unit is used to scan slides; light is needed on both sides of the film to be able to see and scan their images. Gently lift the lid to the scanning bed. If the document mat is in place inside the lid, please ask a staff member to remove the document mat for you. The staff member will also retrieve the long black transparency guide and place it along the upper edge of the glass; its two "feet" will fit snugly in the divots. The scanner is now set up and ready for you to start scanning your slides.
  4. Make sure the glass in the scanner bed and the transparency unit in the lid are both completely clean and free of dust. If desired, please ask a staff member to clean the glass for you. See the Scanner Care Tab to read instructions on cleaning your slides. 
  5. Please ask a staff member to retrieve the 35 mm slide film guide for you. Place a lint free cloth on the table; set the film guide on top of the cloth. Place up to 15 slides in the 35 mm slide film guide. Place your slides in the film guide so that their smooth and shiny side (or the reflective side) is face-down and the film emulsion layer is face-up; matte emulsion is the side used to "print" an image onto the slide film (the side of the slide showing text on the cardboard [or plastic] surrounding the film should be the side that faces up). If you look at your slide in the light, you will see that this side is bumpy and dull. Your images should appear backwards on the side that faces up. 

    NOTE: Please handle the slide film guide with care as it can easily crack making it unusable in the future. If you are unsure of how to use the slide film guide, please ask for assistance.

  6. Align the slide film guide with the notch on the transparency guide at the top left corner of the glass as shown. Close the lid gently so that the film guide does not move.
  7. Plastic Mounted (or Glass) Slides are handled a little differently. The plastic makes the slides just a little bit too big and thick to fit into our standard slide film guide. Instead of using the film guide, place the slides directly on the glass with their edges touching. Line up 15 slides (3 across and 5 rows down as in the film guide, starting in the corner with the arrow on the long black transparency guide).
  8. Double click on the Epson Scan 2 icon on the desktop.
  9. After the scanning software opens, click the drop down arrow next to Scan Settings; choose Color Positive Film 15 Frames; the Preview Window opens automatically.
  10. Make sure Mode is set for Photo Mode.
  11. The fields under Main Settings will fill in with default selections. (More information on these settings can be found under the Settings Details Tab.) You will see under Main Settings that the Document Source is the Transparency Unit and the Document Type is Color Positive Film. Leave the default Image type as 24-bit Color (or switch to Black & White if appropriate!) and try setting the Resolution at 1200 dpi. See the Recommendations Tab for choosing the best dpi to suit your needs. For slides, you might want to switch Scanning Quality from Standard to High (this will increase the scanning time).
  12. Below the white Main Settings box, choose your preferences for the following:
    Image Format - for slides, it is recommended that you save an image as a JPEG or TIFF. See the Recommendations Tab for more details.
    File Name - click on the drop down arrow next to File Name, then click on Settings. You can choose to assign the image names by date and/or by number. Your starting file number can be any number you want.
    Folder - the default is set for the Pictures folder on the C: drive. To save your scans directly to your device, click Folder, then Select at the bottom of the drop down menu; select the appropriate drive, E: drive, F: drive, etc. If you don't select a different drive at this time, you can copy the files to your device from the C: Drive after you finish scanning.
    NOTE: Digital images degrade with every subsequent save when changes are made to an image. Several photo forums recommend scanning your images without making advanced setting changes so as to retain the best possible initial images. Consider waiting to make any changes to your scanned images with a photo editing software. Keep in mind the Memory Depot does not have additional photo editing software available. If you still wish to make any changes to the Advanced Settings now, please see the Settings Details Tab for a list of options available to you.
  13. Click Preview. The previewed images should display as Thumbnails, also known as frames. If there is no check in the box next to Thumbnail, click in the box to run the preview scan and the images will scan individually. A cautionary popup box asks, "Do you want to continue?" Click Yes and the Preview Scan should automatically begin.

    NOTE: The Scan Settings drop down menu that you changed to Color Positive Film 15 Frames reverts to "Not Selected" but the scanner is still set to scan slides.
  14. Since each slide appears as an individual image when you choose Thumbnail, you can remove any images for slides you do not wish to scan without physically removing the slides from the film guide on the scanner bed. Hover the cursor's arrow over an image and click the X that appears in the corner of any individual thumbnail (frame) and that slide's previewed image will be removed from view; it will not be scanned.
  15. If, after reviewing the preview images, you realize that any of your slides have been placed wrong side up, there is an option for Mirroring. Click on the image of the slide you need to fix, then hover over the icons on the left side of the preview screen until you see the one that says Mirroring; click on it and the image will be 'flipped over' so the correct side is facing up.
  16. Click Scan when you are satisfied with the images as they appear in the preview screen. The scanning process could take several minutes depending on your chosen dpi, any selected advanced settings and the number of slides being scanned.
  17. A Complete message will appear when the scan is finished. Congratulations!
  18. If, after reviewing the saved image files that are on your device, you are unhappy with the scans, you can make any desired adjustments and run the scan again. For example, you might choose to scan using a higher dpi.
  19. To scan your next batch of images, carefully remove the first batch of slides from the film guide and replace them with your next slides.
    • If you want to use the same settings as the first batch you can run a quick preview scan to be sure that multiple slides are being read individually and then click Scan.
    • If you click the icon with the X in the upper right-hand corner of the preview screen, it will not change your settings, but it will clear the preview screen of the images from your last scan.  Return to step 9 above or follow the instructions for Photos, Negatives or Documents on their corresponding Tabs.
  20. NO files are kept on this computer after your session ends and you are logged off of the computer. Make sure your image files are saved to your device before you log off!
  21. Please return the empty 35 mm slide film guide and the long black transparency guide to a staff member so that we can prepare the scanner for the next customer.

Remember to take your originals with you when you leave - check the scanner glass and the area around you! Close the Epson Scan 2 window on the computer and then power down the scanner. Log off of the computer by clicking on the image of the clock on the taskbar at the bottom of the screen.

TIP: A user tip says that your slides will be read in the following number order when you are saving your images!

Negatives

Log on to the computer following the instructions under Getting Started!

Instructions for Scanning Negatives

  1. Connect your external hard drive or other storage device to the computer using the USB slots.
  2. Make sure the scanner power is ON. The light will be green.
  3. Before scanning negatives, the white reflective document mat needs to be removed from the inside of the scanner lid. The resulting transparency unit is used to scan negatives; light is needed on both sides of the film to be able to see and scan their images. Gently lift the lid to the scanning bed. If the document mat is in place inside the lid, please ask a staff member to remove the document mat for you. The staff member will also retrieve the long black transparency guide and place it along the upper edge of the glass; its two "feet" will fit snugly in the divots. The scanner is now set up and ready for you to start scanning your negatives.
  4. Make sure the glass in the scanner bed and the transparency unit in the lid are both completely clean and free of dust. If desired, please ask a staff member to clean the glass for you. See the Scanner Care Tab to read instructions on cleaning your negatives.
  5. Please ask a staff member to retrieve the 35 mm negative film guide for you. Place a lint free cloth on the table; set the film guide on top of the cloth. Carefully open the film guides by pressing on the little tab on the left end of each row to insert your negatives. Raise and remove the negative strip cover.
    Note: Please handle the film guide with care as it can easily crack making it unusable in the future. If you are unsure of how to use the negative film guide, please ask for assistance.
  6. Place up to 24 negatives in in the 35 mm negative film guide. Place your negatives with their smooth and shiny side facing down and the film emulsion layer facing up; matte emulsion is the side used to "print" an image onto the negative film. If you look at your strip of negatives in the light, you will see that this side is bumpy and dull. Your images should appear backwards on the side that faces up. Carefully snap the tabs of the plastic negative strip cover pieces back into place on the base to hold the strips of negatives in place.
  7. Align the negative film guide with the notch on the transparency guide at the top left corner of the glass as shown. Close the lid gently so that your originals don't move.

    NOTE: Since strips of negatives have been precut, you may find that you are not able to fill the film guide with 24 images. Place strips of negatives as best you can and the scanner will scan only the images for negatives that are in the film guides.
  8. Double click on the Epson Scan 2 icon on the desktop.
  9. After the scanning software opens, click the drop down arrow next to Scan Settings; choose Color Negative Film 24 Frames; the Preview Window opens automatically.
  10. Make sure the Mode is set for Photo Mode.
  11. The fields under Main Settings will fill in with default selections. (More information on these settings can be found under the Settings Details Tab.) You will see under Main Settings that the Document Source is the Transparency Unit and the Document Type is Color Negative Film. Leave the default Image Type as 24-bit Color (or switch to Black & White if appropriate!) and try setting the Resolution at 1200 dpi. See the Recommendations Tab for choosing the best dpi to suit your needs. For negatives, you might want to switch Scanning Quality from Standard to High (this will increase the scanning time).
  12. Below the white Main Settings box, choose your preferences for the following:
    Image Format - for negatives, it is recommended that you save an image as a JPEG or TIFF. See the Recommendations Tab for more details.
    File Name - click on the drop down arrow next to File Name, then click on Settings. You can choose to assign the image names by date and/or by number. Your starting file number can be any number you want.
    Folder - the default is set for the Pictures folder on the C: drive. To save your scans directly to your device, click Folder, then Select at the bottom of the drop down menu; select the appropriate drive, E: drive, F: drive, etc. If you don't select a different drive at this time, you can copy the files to your device from the C: Drive after you finish scanning.
    NOTE: Digital images degrade with every subsequent save when changes are made to an image. Several photo forums recommend scanning your images without making advanced setting changes so as to retain the best possible initial images. Consider waiting to make any changes to your scanned images with a photo editing software. Keep in mind the Memory Depot does not have additional photo editing software available. If you still wish to make any changes to the Advanced Settings now, please see the Settings Details Tab for a list of options available to you.
  13. Click Preview. The previewed images should display as Thumbnails, also known as frames.  If there is no check in the box next to Thumbnail, click in the box to run the preview scan and the images will scan individually.  A cautionary popup box asks, "Do you want to continue?" Click Yes and the Preview Scan should automatically begin.

    NOTE: The Scan Settings drop down menu that you changed to Color Negative Film 24 Frames reverts to "Not Selected" but the scanner is still set to scan negatives.
  14. Since each negative appears as an individual image when you choose Thumbnail, you can remove any images for negatives you do not wish to scan without physically removing the negatives from the film guides on the scanning bed. Hover the cursor's arrow over an image and click the X that appears in the corner of any individual thumbnail (frame). That negative's previewed image will be removed from view; it will not be scanned.
  15. If, after reviewing the preview images, you realize that any of your negatives have been placed wrong side up, there is an option for Mirroring. Click on the image of the negative you need to fix, then hover over the icons on the left side of the preview screen until you see the one that says Mirroring; click on it and the image will be 'flipped over' so the correct side is facing up.
  16. Click Scan when you are satisfied with the images as they appear in the preview screen.  The scanning process could take several minutes depending on your chosen dpi, your selected advanced settings and the number of negatives being scanned.
  17. A Complete message will appear when the scan is finished. Congratulations!
  18. If, after reviewing the saved image files that are on your device, you are unhappy with the scans, you can make any desired adjustments and run the scan again. For example, you might choose to scan using a higher dpi.
  19. To scan your next batch of images, carefully remove the first batch of negatives from the film guide and replace them with your next negatives.
    • If you want to use the same settings as the first batch you can run a quick preview scan to be sure that multiple negatives are being read individually and then click Scan.
    • If you click the icon with the X in the upper-right hand corner of the preview screen, it will not change your settings; the preview screen will be cleared of the images from your last scan. Return to step 9 above or follow the instructions for Photos, Slides, or Documents on their corresponding tabs.
  20. NO files are kept on this computer after your session ends and you are logged off of the computer. Make sure your image files are saved to your device before you log off!
  21. Please return the empty 35 mm negative film guide and the long black transparency guide to a staff member so that we can prepare the scanner for the next customer. 

Remember to take your originals with you when you leave - check the scanner glass and the area around you! Close the Epson Scan 2 window on the computer and then power down the scanner. Log off of the computer by clicking on the image of the clock on the taskbar at the bottom of the screen.

Other Negative Film Sizes

There are film guides available for larger sized negative film available. We have film guides for Medium Format (120/220) and 4x5 inch film. If you have non-standard negative sizes, place the negatives directly on the scanner glass. Make sure the glossy (smooth) side of the film is facing down. Select Not Selected under Scan Settings and make sure that you select Transparency Unit under Document Source before you run a preview scan. If the preview scan doesn't look right, click the Manual Focus button on the Preview Screen (see Settings Details Tab for its location) and then set the focus position level from 0.0mm to 2mm; scan the image again. For best results you may need to experiment with the Focus Position level.

Documents

Log on to the computer following the instructions under Getting Started!

Instructions for Scanning Documents

  1. Connect your external hard drive or other storage device to the computer using the USB slots.
  2. Make sure the scanner power is ON. The light will be green.
  3. Gently lift the lid to the scanning bed. Make sure the white reflective document mat is in place (no glass will be visible in the lid). If the mat is not in place, ask a staff member for the document mat; the staff member will place the mat in the lid of the scanner for you. Once the document mat is in place and before lowering the scanner lid to the glass, make sure the long black transparency guide along the upper edge of the glass has been removed so that the scanner lid is flat when it meets the scanner glass; please give the transparency guide to a staff member.

  4. Make sure the glass in the scanner bed is completely clean and free of dust. If desired, please ask a staff member to clean the glass for you. See the Scanner Care Tab to read instructions on cleaning your documents.

  5. Remove and paper clips, staples or any other objects before placing your documents on the scanner bed; these items could scratch the glass which will mar all future scans.

  6. Brush any dust or dirt off of your documents before placing your originals face down on the glass as you want to avoid scratching the glass. When you place multiple documents on the scanner glass, leave a gap of about 3/4" between the originals. Also make sure that the originals are placed within the alignment marks or you might find that the edges of the scanned images have been cut off; if this happens, move the originals inward slightly away from the edge of the scanner glass. Close the lid gently so that your originals don't move.
  7. Double click on the Epson Scan 2 icon on the desktop.
  8. After the scanning software opens, click the drop down arrow next to Scan Settings and select your type of document - Document, Magazine, Newspaper, etc.
  9. Select Document Mode from the Mode list.
  10. The fields under Main Settings will fill in with default selections. (More information on these settings can be found under the Settings Details Tab.) If you know your Document Size, you can select Letter, Legal, etc. or if you are unsure, you can choose Maximum Size (the size of the scanner glass). [In this image, A4 is selected.] You can also select the direction of your document by clicking the vertical or horizontal icons to the right of Document Size.
  11. Image Type offers a choice of Auto, Color, Grayscale and Black & White. You can view each of these options in preview scans to see if one option works better than another for your document.. In this example, an original black and white page was first scanned in Black & White (on the left) and then with Auto (on the right). You can see the difference in the clearer detail surrounding the image of the scanner  and in the reflection below the words "SilverFast 8".
  12. Resolution - 200 dpi is a good place to start for scanning documents. See the Recommendations Tab to choose the best dpi for your images.
  13. Below the white Main Settings box (refer to the image for step #10), choose your preferences for the following:
    Image Format - for documents, it is recommended that you save an image as a PDF. See the Recommendations Tab for more details.
    File Name - click on the drop down arrow next to File Name, then click on Settings. You can choose to assign the image names by date and/or by number. Your starting file number can be any number you want.
    Folder - the default is set for the Pictures folder on the C: drive. To save your scans directly to your device, click Folder, then Select at the bottom of the drop-down menu; select the appropriate drive, E: drive, F: drive, etc. If you don't select a different drive at this time, you can copy the files to your device from the C: Drive after you finish scanning.
    • If you wish to make any changes to the Advanced Settings, please see the Settings Details Tab for a list of options available to you.
  14. Click Preview. The preview window opens and the image is displayed.
  15. If you are scanning a page from a magazine, for example, and you only want to save the a part of the fully scanned image, click and drag to create a box of dashes around the desired area. This box is called a Marquee. Under Main Settings, the Document Size wording will change to Marquee Size. The marquee becomes the area that will be scanned. You can create multiple marquees within a single image. Click and drag again to create another marquee in the Preview window. 3 individual marquees are shown in the following example.
    • If you want to save each marquee, make sure to click the Select All Marquees icon in the Shortcuts menu (it is circled below and shows a faint number 3 in white).
  16. Check the previewed image and make any adjustments on the Advanced Settings tab on the left if necessary. Details about Advanced Settings available for documents can be found under the Recommendations Tab.
    NOTE: The Scan Settings drop down menu that you changed to Document (or Magazine, etc.) reverts to "Not Selected" but the scanner is still set to scan documents.
  17. Click Scan when you are satisfied with the images as they appear in the preview screen. The scanning process could take several minutes depending on your chosen dpi, any selected advanced settings and the number of marquees.
  18. A Complete message will appear when the scan is complete. Congratulations!
  19. To scan your next batch of images, carefully remove your first document(s) from the glass and replace them with the next document(s).
    • If you want to use the same settings as the first batch you can run a quick preview scan to be sure that multiple images are being read individually and then click Scan.
    • If you click the icon with the X in the upper-right hand corner of the preview screen, it will not change your settings, but it will clear the preview screen of the images from your last scan.  Return to step 7 above or follow the instructions for Photos, Slides or Negatives on their corresponding Tabs.
  20. NO files are kept on this computer after your session ends and you are logged off of the computer. Make sure your image files are saved to your device before you log off!
  21. Please let a staff member know that you have finished scanning your documents so that the scanner can be prepared for the next customer.

Remember to take your originals with you when you leave - check the scanner glass and the area around you! Close the Epson Scan 2 window on the computer and then power down the scanner. Log off of the computer by clicking on the image of the clock on the taskbar at the bottom of the screen.

Scanner Care

In an effort to keep our Memory Depot equipment at its best, please follow these steps to care for our Epson 12000XL scanner. Some parts of the scanner can be quite delicate.

Please ask staff to:

  • Remove the document mat to expose the transparency unit for scanning slides or negatives
  • Replace the document mat to use the scanner for photographs or documents

Please ask for assistance if you need help with:

  • Using the film guides for slides or negatives; these can easily crack if mishandled
    • If, as time goes by, the little tabs in fhe film guides for slides are broken off, the guides can still be used as individual slides will sit neatly in place. Just don't forget and upend the guide by mistake or your slides will fall out!
    • Unfortunately, the same cannot be said for the film guides for negatives. The guides need to have fully functioning parts to hold your strips of negatives flat so that the images can be read by the scanner.

Cleaning the Scanner Glass

  • Staff will clean the scanner glass and other surfaces regularly.
  • If you find that the scanner glass has a smudge or looks dusty and it needs to be cleaned, staff can clean the scanner glass for you. [Staff will lightly spray the cleaner on the cloth and then gently wipe the glass with the very slightly damp cloth.] If you bring your own supplies, never spray the cleaner directly on the glass; moisture may get under the glass.
  • Remove any paper clips, staples or any other objects before placing your documents on the scanner bed; these items could scratch the glass which will mar all future scans.
  • Do not use compressed air on the glass as the air could jam debris under the scanner glass.

Cleaning Your Images

  • We have provided lint free cloths that can be used to clean your photographs, slides and negatives. Use a dry cloth on your images; gently wipe them prior to loading them on the scanner glass. Do not use the same cloths on the scanner glass that are used on your materials; the glass can easily be scratched by debris. Also, dust transferred to the glass will appear on scanned images.
  • You can wear protective cotton gloves to keep fingerprints and the oils in your skin from harming your materials.
  • There is another option for 'cleaning' your images. In Photo Mode under Advanced Settings, choose Dust Removal. The software will remove dust and scratches that might be on your images.

Instructions for Using the Transparency Unit

Please allow staff to take care of this procedure for you!

Before scanning slides or negatives, we need to remove the white reflective document mat from the inside of the scanner lid. The transparency unit is used to scan slides and negatives; light is needed on both sides of the film to be able to see and scan their images. We will: 

  1. Gently lift the lid to the scanning bed.
  2. Carefully grasp the white reflective document mat by its top edge then slide it upward to free its bottom edge.
  3. Lower the mat slightly toward the scanner bed to free the tabs holding the mat at its top edge.


Instructions for replacing the white reflective document mat

Please allow staff to take care of this procedure for you!

To scan documents and photographs, you need to replace the white reflective document mat on the inside of the scanner lid. light is only needed on one side of photographs as their images are on a solid surface. We will: 

  1. Gently lift the lid to the scanning bed.
  2. Carefully replace the upper part of the document mat in the tabs in the top edge of the lid.
  3. Carefully grasp the white reflective document mat and place the tabs in the bottom edge of the lid.

Settings - Details

Main Settings

The fields under Main Settings will fill in with default selections, however, you may change them as desired. From the Main Settings tab, you can access the following items:

  • Image type - Options for Black & White and Color.
  • Resolution - see the Recommendations Tab to choose the best dpi for your images.
  • Scanning Quality can be either Standard or High. High is best used for slides or other very detailed images.
  • If you want to change the default naming pattern, click on the drop down arrow next to File Name then click on Settings. You can choose to assign the image names by date and/or by number. Change your starting file number as you wish.
  • To change the default Folder for saving your scans, click Select next to Folders and choose the appropriate drive to save directly to your device. You can still copy your files from the C: drive after you finish scanning.
  • Thumbnail Options: You can select the size of the cropped area (it is recommended that you leave this as Small).
  • Automatic Photo Orientation. If auto orientation is on, the scanner detects the orientation of each photograph or image and rotates each to the correct direction to display on the preview screen. Photos and film for which the top and bottom cannot be detected are not rotated automatically. you can rotate them manually using the Rotate button

Advanced Settings

When scanning photos, slides and negatives, you can preview the image and then adjust the image quality with Advanced Settings. The scanning time will depend on the number of images and the features you select. You can check the results of your adjustments in the preview window.

When you are working with thumbnails, you can adjust the image quality for each individual thumbnail or adjust multiple images by selecting some or all of the thumbnails. Hold down the Ctrl key on the keyboard and click on more than one image to highlight them; now your adjustments will apply to all of those selected images.

Note: Several photo forums recommend scanning your images without making advanced settings changes. Consider waiting to make any changes to your scanned images with a photo editing software. Keep in mind the Memory Depot does not have additional photo editing software available. Some changes to Advanced Settings are recommended when scanning magazine pages and other similar documents.

Please see below as there are differences between the Advanced Settings that are available in Photo Mode and those that are available in Document Mode.

Photo Mode

Some commonly used Advanced Settings in Photo Mode are:

  • Brightness - This will adjust the brightness for the whole image.
  • Contrast - If you increase the contrast, the bright areas become brighter and the dark areas become darker. On the other hand, if you lower the contrast, the differences between the bright and dark areas of the image are less defined.
  • Saturation - When you increase the saturation, the colors become vivid. When you lower the saturation, the color becomes more neutral or gray.
  • Color Restoration - You can correct images and film that have faded and return them to their original colors. This can be done later with a photo editing software. Please remember that the Memory Depot does not have any other photo editing software available.
  • Dust Removal - You can remove (or reduce) the appearance of dust on photos and film.
    > The following images were scanned first without and then with Dust Removal. You can see that the appearance of dust has been reduced - it may not be apparent in these portions of the original slide, but other aspects of the image have become less clear or slightly blurred.
Document Mode

Some Commonly used Advanced Settings in Document Mode (some for document, others for magazine) are:

  • Unsharp Mask - Use this to enhance and sharpen the outlines of the image.
  • Descreening - Remove moiré patterns (web-like shadows) that appear when scanning printed paper such as a magazine.
  • Text Enhancement - Make blurred letters clear and sharp; also reduce unevenness of the background.
  • Brightness - This adjusts brightness for the whole image.
  • Contrast - If you increase the contrast, the bright areas become brighter and the dark areas become darker. On the other hand, if you lower the contrast, the differences between the bright and dark areas of the image are less defined.
  • Gamma - This adjusts the brightness of the intermediate range for the image. If an image is too light or too dark, you can adjust its brightness here.
  • Edge Fill - Remove the shadow created around a scanned image. You will not see the effects of this feature in the preview window.
  • Correct Document Skew - Correct the slant of the original. If this feature is off, it will not be corrected. It is suggested that if you correct the skew, you should set Resolution on the Main Settings tab to 600 dpi or less.
  • Dropout - remove the color specified from a scanned image and then save the image in grayscale or black and white. For example, you can erase notes written in the margins that were made with color ink. Select Customize from the color list in Dropout to make settings for the color you want to remove while checking the results in the preview window.

Preview Options for Scanning

  • Thumbnail Preview - A thumbnail is essentially a frame selecting each image. Your original documents will be automatically recognized individually and you will be able to preview each document on the scanner glass within its own frame.
  • Normal Preview - You can preview the entire area that can be scanned. If you choose this option, even if you have several originals on the scanner, it will read everything on the scanner glass as a single image.

Preview Screen Shortcuts

If you hover the cursor over the icons on the Preview Screen, little boxes will appear to describe each function. The charts below provide a brief description of those icons as well.

Recommendations

Print = photos, magazines; anything that is solid = use the white reflective document mat that is inside the scanning lid

Film = slides and negatives; anything you can see through = remove the white reflective document mat that is inside the scanning lid to expose the transparency unit

Transparency Unit

DPI

Resolution indicates the number of pixels per inch and is measured in dpi (dots per inch). Dpi varies greatly depending on what you want to use your image for. See the following table for suggested dpi for printing scanned images. Images that will be used for the web can have a much lower dpi. The greater the final enlargement size, the higher the recommended dpi. Review your scanned images to be sure you are satisfied with your selected dpi. If not, rescan at a higher dpi.

A good general suggestion for Film Archiving of slides (for storage or images you plan to edit) is 1200-2400 dpi. The appropriate resolution can vary by the purpose of your scanned image. Generally, 300-600 is a good range for archiving photos.

The advantage of increasing the resolution is that the details in the image become finer. The disadvantage is that the file size becomes large. When you double the resolution, the file size becomes about four times larger. Remember that scanning and saving images with a higher dpi will take a longer amount time than scanning and saving images with a lower dpi. Be sure you have adequate space to save your digitally scanned images!

Image Format

You can select the image format for your scanned images. The following describes some of the most commonly used image formats and extensions and suggestions for which you might choose.

  • JPEG (*.jpg) A file format which allows you to compress the data to be saved. Every time you save the image, the quality declines so consider saving your scanned images (especially slide and negative images) in TIFF format if you plan to make modifications to your images.
  • PNG (*.png) A file format which allows you to compress the data to be saved. Unlike JPEG, the image quality does not decline by compressing.
  • TIFF (*.tif) A file format created to exchange data between various applications such as graphic software and DTP software. TIFF is recommended when modification and retouching will be made to your images.
  • PDF (*.pdf) A general file format that can be used across different operating systems and provides the same level of screen display and print result. Note: Adobe Acrobat or Adobe Reader is required to open a PDF file. See the Adobe website to download the software. This is most commonly used when saving documents.

Troubleshooting

  • The image quality is rough - If the resolution is low, try increasing the resolution and rescanning (with the preview scanning option). You can also adjust items on the Advanced Settings tab and then rescan.
  • Cannot scan the correct area on the scanner glass - Make sure the original is placed correctly against the alignment marks. If an edge of the scanned image is missing, move the original slightly away and inward away from the edge of the scanner glass. When placing multiple originals on the scanner glass, make sure there is a gap of at least 3/4 " between the originals.
  • Cannot preview in Thumbnail - Depending on the original, previewing may not be performed in Thumbnail. In this situation, uncheck the Thumbnail box and then create marquees (frames) manually around your images.
  • Cannot achieve the results intended in Auto Photo Orientation - Small photos are not rotated automatically. Photos and film for which the top and bottom cannot be detected are not rotated automatically. Rotate them manually using the Rotate button.
  • Scanning speed is slow - Lower the resolution and then scan again. When the resolution is high, scanning may take some time. The scanning speed may be reduced depending on the image adjustment features selected in Advanced Settings.
  • Loud noises occur when scanning - on the Configuration screen, set Quiet Mode on the Scan tab.

Help

You will find a symbol of a question mark on every page in Epson Scan if you find that you need help or a more detailed definition of a term you don't recognize. Simply click on the icon for help and scroll down to find what you are looking for. If you still don't see what you need, try clicking Home at the top of the Help Box to try a different search for your term.

Loading ...
Fairfax County seal