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Aging and Disability

Aging and Disability Resources Last Updated: Oct 20, 2025 1:55 PM

JAWS FAQs & Troubleshooting

What web browsers does JAWS work with?

JAWS works with Google Chrome, Mozilla Firefox, and Internet Explorer. Support for Microsoft Edge is continuing to improve as well.

Does JAWS read PDF documents?

Yes, JAWS reads accessible PDF documents. It also contains an option to perform Optical Character Recognition (OCR) on inaccessible scanned PDF documents so they can be read. If an inaccessible PDF is opened in Adobe Reader, JAWS displays a dialog asking if you want to OCR the document. Choose Yes to have JAWS recognize and display the text for reading.

Can I read my email with JAWS?

Definitely! Special attention has gone into the design of JAWS to make sure you have full access to email, especially with Microsoft Outlook from Office 365.

What versions of Microsoft Office does JAWS work with?

JAWS works with Microsoft Office 365, or Microsoft Office 2016 and later. JAWS also supports older versions of Office (2013 and 2010) however there are no further enhancements coming for these older versions.

JAWS has been tested to perform best with the latest Windows operating systems and software applications. As new versions of Freedom Scientific products are released, support for older software may not continue.

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