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eBooks, eAudio, eMags & Streaming: Tech Help

Thousands of eBooks and eAudiobooks available anytime and from anywhere you have internet access—free with your library card! Last Updated: Apr 11, 2024 3:08 PM

Kanopy Streaming Video

Kanopy Streaming Video

Kanopy is a subscription on-demand streaming video service. Kanopy works on PCs and Macs, on mobile devices and on many smart TVs. Each account is assigned 15 "tickets" to use per month.

What You Will Need

  • Kanopy mobile app or Kanopy web app (browser version)
  • Valid Fairfax County library card (library card number must be used rather than username) and password (PIN)
  • Valid email address
  • Internet or Wi-Fi Connection
  • PC, Mac, mobile device or smart TV

FIRST TIME KANOPY USERS – PCS

  1. On PCs or Macs, go to bit.ly/fcplkan and select Log In To FairfaxLibrary.
  2. Enter your library card number and password and select Continue.
  3. To create an account, enter your name, the email you would like to use and a password (which must be at least 6 characters).
  4. Select the link in your verification email to complete the Kanopy login process.

FIRST TIME KANOPY USERS – MOBILE DEVICES

  1. On a mobile device, download the Kanopy app. Tap Get Started, tap Find Library, find FairfaxLibrary.
  2. Follow steps 2-4 above.

KANOPY ON YOUR TV

  1. Create your account on a PC or mobile device before downloading a Kanopy app for your TV.
  2. Go to bit.ly/fcplkantv to find instructions for specific devices.
  3. You can also view Kanopy on your TV by connecting your PC or laptop to your TV with an HDMI cable.

IF YOU ALREADY HAVE A KANOPY ACCOUNT WITH ANOTHER LIBRARY

You can add your Fairfax County library card to an existing Kanopy account.

  1. Select LOG IN and sign in as you would for your other account.
    • On a PC, select your name from the top navigation bar and then select My Memberships. Select the red Add a new membership button, then search for Fairfax County and select Add.
    • In an app, tap the ≡ More menu, tap Memberships and tap Add a Library at the bottom. Search for Fairfax County.
  2. Enter your library card number and password. Select Add or Verify.
  3. You must be in the Kanopy browser version if you wish to change your default library. With an app, be in your default library to add any additional libraries.
  4. Select Home (app) or Kanopy (PC) to search for a film.

WHAT DOES KANOPY OFFER?

Kanopy provides “enriching films that bridge cultural boundaries, spark discussion, and expand worldviews.” You’ll have access to 30,000+ films, documentaries, classics and indie titles. Find:

  • Arthouse favorites
  • British cinema
  • The Criterion Collection
  • The Great Courses
  • Short Films
  • World Cinema
  • Kanopy Kids

TELL ME MORE!

  • You receive 15 Tickets at the beginning of each month. They reset on the 1st of the month. Unused tickets expire and do not carry over.
  • Each item requires a different number of tickets and gives you different amounts of time to view it. See the number of tickets and access period for each film next to the Play button.
  • For episodic titles, like TV series and The Great Courses, you'll also see what content the tickets unlock (e.g., "Season 1" or "all").
  • Once you press Play, you automatically use the tickets for that title. You then have a limited amount of time to watch. Go to your Continue Watching list to see how much time you have left.
  • Films cannot be downloaded, they only stream through the internet.

KANOPY KIDS

  • Kanopy Kids is a collection of educational and entertaining movies, TV series, animated storybooks, live action and animated favorites. Focus is on content for children age 2-8.
  • All Kanopy Kids content is available for 30 days on a rolling basis. It does not count against your monthly 15 tickets.
  • Parental controls are available. These are best set up on a PC.

SEARCH AND NAVIGATE 

  • The web app (browser version) and mobile apps have different interfaces. Look at the top or bottom of the screen for Browse and a Search bar or magnifying glass. Search for a topic, film title, actor, etc. Use quotation marks when searching for an exact title or phrase. Use filters to customize your search.
  • In the app, select the ≡ More menu in the lower right to find access to Kanopy Kids, Settings and Help. In the web app, select Go to Kanopy Kids in the upper right next to your name; select your name for More.
  • After you have chosen a film, select the Play button ►. When you tap Play, you automatically use the tickets for that title.
  • On a PC, select Kanopy in the upper left to return Home. In the app, when viewing a film, tap the screen to pause or < at the top to return to your list. Tap Home to conduct another search.
  • On a PC, to view a checked-out movie, select your name and then Viewing History. In an app, tap My List.
  • Subtitles are available on most films. English subtitles are automatically offered on all non-English titles. On a PC, hover over the CC at the bottom of the film to select captions. In the app, tap the speech bubble when the film is playing.

KANOPY WEB APP FEATURES

Certain features are only available in the Kanopy browser version and not in the apps. From the browser version you can create playlists, post comments, share and embed films, change your default library and edit your profile.

SIGN OUT OF KANOPY

On a PC, select your name and then select Log out. In an app, tap the ≡ More menu, then Sign Out, then Yes.

DO YOU HAVE MORE QUESTIONS? KANOPY CAN HELP!

  • How do I set up Parental Controls?
  • Which computer browsers can I use?
  • Which devices are supported?
  • How can I adjust video quality?
  • Can I access transcripts?
  • Can I use my Kindle Fire with Kanopy?
  • How can I be sure I stream with Wi-Fi?
  • Can I share films and playlists?
  • Why did I get an error message when I tried to add my library card?

Access help in the Kanopy browser version at help.kanopy.com. In the app, select the ≡ More menu in the lower right corner and then select Help.

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